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| 部署・役職名 | 購買調達ソリューション － CFE Consultant（Catalog Expert） |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
当社クラウド購買調達ソリューションのデリバリーコンサルタント our Procurement Solution strongly values being recognized as a customer－centric organization. We’ve created our ＃BeREAL pledge to ensure that all our Procurement Solution employees factor optimizing the customer experience into every business decision that they make. What exactly does ＃BeREAL stand for? The R equals responsiveness to customers （including our Procurement Solution colleagues）, the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your our Procurement Solution colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise. “To become a part of the our Procurement Solution team, we ask all applicants to share experiences that embody the ＃BeREAL pledge.” JOB OVERVIEW The Catalog Knowledge Expert manages the deployment phase of Procurement Solution’s Catalog module within the procurement applications. The role includes the responsibility for the successful execution of the Catalog enablement projects in time and at cost, education of the customers on Procurement Solution Network functionality related to Catalog Enablement and creation of specific project related education package for Sellers. The Catalog Knowledge Expert will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the deployment of Catalog content according to the project plan. EXPECTATIONS AND TASKS Customer Focus • Delivers high－quality, on－time implementation services on Catalog Enablement Projects to pilot Sellers utilizing the Procurement Solution Network and cooperates with Supplier Enablement Project Managers and Supplier Managers. • Responsible for creation of Catalog Enablement specific education materials. • Works with pilot Sellers to support and educate them on the Catalog Enablement. • Provides issue resolution related to Catalog Enablement via the Procurement Solution Network. • Support testing process with Sellers and Buyers. • Provide best practices around Catalog Enablement to Sellers and Buyers. • Configure and assist with Catalog system settings. • Travel to the customer’s location, approximately 30％ Teamwork • Tracks the progress of the Catalog Enablement deliverables. • Proactively escalates issues to Supplier Enablement, Project Managers, Supplier Managers and the Customer Support helpdesk. • Delegate issues to appropriate team/individual. |
| 応募資格 |
【必須（MUST）】 Desired Skills and Experience• University degree or equivalent • Experience in a specific industry organization （min. 2 years）. • Experience on a Catalog Content related position would be an advantage （e.g. Category Manager, e－Business consultant, E－commerce specialist, e－Business Project Manager）. • ビジネスレベル英語 ビジネスレベル日本語 • Excellent verbal and written communication skills ＆ strong customer focus. • Strong analytical and problem－solving skills, conceptual Thinker, Self－Motivated individual. • Strong organizational skills. • Technical understanding and capabilities. • Understanding of Business－to－Business Catalog strategy. • Knowledge of procurement business processes, from requisitioning to payment. • Proficiency in Microsoft Office applications including Project, Word, Excel and PowerPoint. |
| 更新日 | 2019/10/04 |
| 求人番号 | 1137345 |
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- 会社規模501-5000人
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- (2014/11/19)
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です