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部署・役職名 | SuccessFactors Project Manager_ヨーロッパ最大級の外資系ソフトウェアベンダー |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
VISION: We own customer success for HCM cloud. We help customers achieve business value faster through technology by deploying best in class expertise when they need it, where they need it. We operate a highly profitable business, consistently across clouds and geographies. VALUES: Customer Success is the guiding principle for all our decisions. We operate transparently as trusted advisors and strive to leverage the full potential of company products to support customer transformations. Our team is diverse, meritocratic, and collaborative. We aim high and deliver on our commitments. PURPOSE AND OBJECTIVES: Be the consistent face of project delivery from the initial bid process through to project completion (including post go-live hypercare) Create ongoing and sustainable relationships with customers Understand customer’s HR priorities and HR calendar and help define detailed implementation plan Track timelines, budget and scope during the implementation Team forecasting and resource allocation Coordinate ongoing project review, reporting and governance activities Ensure successful go live on time, within budget and with high customer satisfaction (100% reference-ability) Support and collaborate with all team members to ensure a strong SuccessFactors PMO Drive continuous improvement across SuccessFactors and Cloud Delivery In partnership with sales identify SuccessFactors opportunities, scope customer needs and develop winning solutions EXPECTATIONS AND TASKS: Support account team (VAT) to build business case, qualify business drivers Engage early in Successfactors opportunities and assess customer’s functional and technical readiness to move to SFSF and the Cloud Manage the relationship with the customer and be the primary “face” to the customer throughout the implementation process Support scoping workshops and emphasise customer side readiness activities Validate effort estimates and high level implementation timelines Provide support with scoping requirements Create baseline Project Plan Complete Sales to Services Delivery transition Work with Resource Managers and extended VAT team, to allocate appropriate resources to projects Create and update Staffing Lists Follow company's Activate Methodology and project streams to implement projects Work closely with customer project manager and module leads to track and update Project Plan, complete weekly status report, budget/burn rates, issue tracker and risk register Provide customer guidance and support on Communications, Change Management, Training Strategy and Testing Strategy Setup project governance framework with customer Project Manager Join customer Steering Committee, review overall project health and provide direction Ensure issue resolution in timely manner. Escalate on customer or own company side as necessary Help customer set up S-User IDs, access to Customer Community, Learning Hub and Support Portal Work with Solution Architect and create instance strategy, integration strategy, data migration strategy, production cutover strategy and post go live support strategy etc. Support customer to complete online learning (PTOs and virtual admin training) Facilitate Project Kick Off meetings Run and facilitate weekly project meetings with the customer Project Manager Run weekly internal project team meetings and additional ad-hoc meetings as required Participate in weekly project manager meetings (internal) and weekly consulting delivery meetings Work collaboratively with consultants to manage project deliverables Act as a shield for consultants and remove barriers for them, so they can achieve their deliverables Address any concerns immediately, with transparency and understanding Coordinate with module leads and provide best/leading practices and guidance on cross module process and data integration Maintain knowledge of HCM and SuccessFactors product-suite, including reviewing the quarterly release updates Define project document management framework and leverage intranet for all project materials. Ensure all project documents are owned by right team members and latest versions are available for future reference Maintain PtD, track revenue forecast and ensure billing milestones are achieved on-time Lead small projects and change requests. Review and approve invoicing After Go Live, complete Lessons Learnt session with customer and follow up with relevant teams on any outstanding issues Complete Go-Live announcements Ensure customer is referenceable, work with CEE and company's reference team to create collateral (e.g. success stories, BTS, videos, quotes etc) and customer details are available in Customer Reference Platform |
応募資格 |
【必須(MUST)】 WORK EXPERIENCE:Sufficient HR domain knowledge related to the products for discussions with HR leaders Minimum five years consulting / project management experience Experience with at least one full cycle implementation. Understanding of Successfactors with additional on-prem HCM is preferred Understanding of company's Activate methodology is preferred Good knowledge of MS Project and other project management tools MANAGERIAL EXPERIENCE: Strong communication skills Strong collaboration skills Effective stakeholder management abilities Acts as a coach for new colleagues Mentor new consultants EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: University degree or equivalent work experience Japanese: Fluent English: Business Level Formal certification and education qualification in HR domain will be additional advantage PMP or Project Management Certifications will be added advantage Presentation and facilitation skills required Microsoft Office skills required Abilty to multi-task and prioritise deliverables |
アピールポイント | 自社サービス・製品あり 外資系企業 女性管理職実績あり 従業員数1000人以上 年間休日120日以上 産休・育休取得実績あり ストックオプション制度あり 社内ベンチャー制度あり 教育・研修制度充実 社内公用語が英語 完全土日休み フレックスタイム |
更新日 | 2021/06/10 |
求人番号 | 1777975 |
採用企業情報

- SAPジャパン株式会社
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- 資本金3,600百万円
- 会社規模501-5000人
- ソフトウエア
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会社概要
SAPジャパンは、エンタープライズ・アプリケーション・ソフトウェアにおけるマーケットリーダーとして
あらゆる業種におけるあらゆる規模の企業を支援しているSAP AGの日本法人として、1992年に設立されました。
SAPは、企業が市場での優位性を保持するため、バックオフィスや役員会議室、倉庫や店頭で、
さらにデスクトップ環境やモバイル環境などにおいて、企業がより効率的に協業を行い
より的確なビジネス判断を行うための様々なソリューションを提供します。
企業が継続的な収益性の高い事業を実現することに貢献するSAPのアプリケーションやサービスは
世界各国の顧客企業に利用されています。
国内でも日本企業の情報化の推進、国際競争力および企業価値の向上に貢献しています。
SAPの社員となることは、業界を牽引し、世界で最も成功している企業の一員となることを意味します。
また、未知のリスク、成長、そして成功への挑戦も意味しています。
SAPの一員となった瞬間から、SAPの顧客が世界で最高の経営を誇る企業へと成長していく過程において、
重要な役割を担っているのです。
SAPで自分を変え、仕事を通じて世界を変える。ともに歩み始めませんか。
転職・求人情報の詳細をご覧になる場合は会員登録(無料)が必要です