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Lead Product Engineer (メディカル事業部)

年収:800万 ~ 1300万

採用企業案件

採用企業

日本ストライカー株式会社

  • 東京都

    • 会社規模501-5000人
  • 医療機器メーカー
部署・役職名 Lead Product Engineer (メディカル事業部)
職種
業種
勤務地
仕事内容 Basic purpose of role/Why the job exists:
The Transport Product Engineer is responsible for the day to day product support and technical aspects of customer product enquiries. In partnership with the sales team and Product Manager, the Transport product Engineer will offer customers direct access to a product expert who ensures superior customer support over our competitors within market.

The Transport Product Engineer is an expert in all technical aspects of the Stryker EMS Transport portfolio and interacts with customers and company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. The Product Engineer provides a vital link between new product sales and end-users by providing technical support related to all aspects of product installation, function and use. This includes (and is not limited to); product servicing, repairs, installation, vehicle fit-outs, configuration and atypical product modifications for unique circumstances.

This is an individual contributor role that requires a technically minded professional to enable the use of judgment in applying professional expertise and is expected to work independently with minimal supervision. From time to time the job requires

From time to time the Product Engineer will be tasked with supporting the broader Emergency Care team across Japan in support of improving or managing commercial engagement with existing partners and distributors.

Key areas of accountability:
Responding to day to day enquiries and requests from existing transport customers. These requests include but are not limited to spare parts, inventory management and quality and service agreements
Acts as a conduit between customer product technicians and Stryker’s own tech services personnel
Maintain communication with global stakeholders to support product inquiry (PI), Field Actions (PFA and Recall)
First point of contact for technical pre sales product enquiry and accessible post sales technical support as required
Grow and develop business relationships within Stryker and with external parties
Gathering and disseminating client/stakeholder feedback from industry
Identify changes needed in content and marketing materials
In-depth understanding of competitor products, activity and key wins
Support the growth of market share in the region
Trusted and proactive product specialist
Support achievement of sales budget
Support growth of ProCare and technical service sales
Support technical aspects for tenders and proposals
Support clinical / operational trials within accounts
Support roll-out and implementation of products within EMS agencies as required.
Support clinical and operational education / inservicing within both new and established accounts.
Support growth of Stryker market share in the region
Compliance:

Complies with policies, procedures and requirements including Stryker’s Mission, Values and Code of Conduct.
応募資格

【必須(MUST)】

Demonstrated experience or ability to connect technical and operational knowledge with a sales function
Proven track record of success in a technical role
Proven ability to work autonomously and as part of a team
Excellent networking skills with an ability to collaborate with third parties involved in the sales cycle (EMS vehicle builders and suppliers)
Effective communication at all levels with the ability to maintain high level relationships with key stakeholders both internal and external
Proven high-level problem-solving skills demonstrating the use of initiative to resolve issues/queries.
Proven ability to organise project workflow and meet deadlines in a fast paced environment


【歓迎(WANT)】

Formal technical qualification/s
English speaking
Exposure to CRM system or similar

Given this is a highly field based role it is anticipated that there will be travel throughout Japan
(approx. 50%).
アピールポイント 自社サービス・製品あり 外資系企業 従業員数1000人以上 シェアトップクラス 年間休日120日以上 教育・研修制度充実 新規事業 海外事業 完全土日休み フレックスタイム
リモートワーク

「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります
受動喫煙対策

対策なし

更新日 2024/07/08
求人番号 3682606

採用企業情報

日本ストライカー株式会社
  • 日本ストライカー株式会社
  • 東京都

    • 会社規模501-5000人
  • 医療機器メーカー
  • 会社概要

    整形外科、外科、脳神経外科、脳血管内科、耳鼻科、口腔外科、形成外科、泌尿器科等、様々な診療科目で使用される医療機器を取り扱うグローバル企業、ストライカー(Stryker)の日本法人です。ストライカーは米国ミシガン州に本拠地を置き、世界75カ国以上で事業を展開しています。

    当社製品は、人工膝関節や人工股関節、骨折治療や脊椎用のインプラント製品をはじめ、脳血管内治療用の製品、内視鏡、手術器械、無影灯や画像統合システム等の手術室関連製品、ベッドやストレッチャー、体外式除細動器、自動心臓マッサージシステムなどの循環器救急医療領域の製品など多岐にわたります。

    「顧客と一体となって、医療の向上を目指します」というミッションのもと、お客様である医療従事者の皆さんとともに、社員一丸となって患者さんのQOL(クオリティ・オブ・ライフ)に貢献するソリューションを提供します。

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