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Senior Quality Assurance Engineer
年収：800万 ～ 1100万
採用企業案件
レクシスネクシス・ジャパン株式会社
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- 会社規模31-100人
- コンサルティング
| 部署・役職名 | Senior Quality Assurance Engineer |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
Do you enjoy working in the world of Intellectual Property and Patenting solutions? Is customer service your highest pritortiy through quality and Automation testing? About our Team: We are a global company that focus on solutions for Patents and Intellectual Properties. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve a competitive advantage for their business. This role is based in Japan colloborating with the Customer Success Manager team. About the Role: As a Customer Experience Quality Engineer, you play a pivotal role in ensuring the highest level of satisfaction for our customers. This is achieved by meticulously assessing, refining, and enhancing their experience with our products. You would collaborate closely with Customer Success Managers, technical teams, and various stakeholders to develop and implement comprehensive testing strategies aligned with customer needs and usage scenarios. Responsibilities: - Working closely with the Customer Success Manager to gain insights into customer system usage patterns, pain points, and requirements. - Utilizing customer feedback and usage data to understand how our products are utilized in real-world scenarios. - Helping to establish key metrics to evaluate the effectiveness of quality engineering efforts in enhancing the customer experience. - Working with Quality Lead to ensure that test strategy aligns with customer product usage. - Executing testing activities to validate the functionality, usability, and performance of our products from a customer's perspective. - Reviewing CSM/customer reported bugs and investigate, analysis, and champion resolving the issue in the most appropriate way - Working closely with the quality engineering lead and technical/engineering department to ensure that automated testing efforts complement customer experience testing. Work in a way that works for you! We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. - Working flexible hours - Hybrid Office - Located next to Tokyo station We welcome you to apply! |
| 応募資格 |
【必須（MUST）】 Requirements:- Hold a Bachelors in Software Engineering, Business or related field. - Be able to communicate, read and write proficiently in English and Japanese. - Have a proven experience in quality engineering or software testing, with a focus on customer experience - Experience with tools such as Cypress and/or Playwright - Have an ability to read and understand Javascript/Typescript code - Experience with static, unit, integration/api, and UI level testing. 【歓迎（WANT）】 Performance, load, and stress testing is advantageousBeing able to write automation test is advantageous |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2024/09/12 |
| 求人番号 | 3739940 |
採用企業情報
- レクシスネクシス・ジャパン株式会社
-
- 会社規模31-100人
- コンサルティング
-
会社概要
【設立年月日】1999年2月16日
【代表者】パスカル ロズィエ
【本社所在地】東京都中央区八重洲2-2-1
【事業内容】
企業、法律事務所、大学、官公庁等に対するコンプライアンス、法令、行政基準、判例、知財、企業情報等の専門的データベースや支援ツール、コンサルティングサービスの提供
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です