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Service Area Manager

年収：800万 ～ 1200万

採用企業案件

役員面接

採用企業

シパジャパン株式会社

  • 大阪府

    • 資本金50百万円
    • 会社規模非公開
  • 機械
  • その他
部署・役職名 Service Area Manager
職種
業種
勤務地
仕事内容 【Target of the position】
To ensure the after sales service in order to guarantee the customer satisfaction in the assigned area.

【Responsibility and Main Tasks】
- Implementation of the service sales strategies in order to reach both revenue and margin targets;
- Managing the Life Cycle Service (LCS) activities in line with the HQ strategies;
- Managing the after sales activities in order to guarantee the efficiency of SIPA Machines installed base on the region, turning to customer satisfaction;
- Management and coordination of the branch/area Customer Service Organization;
- Coordination of the Help Desk service of the branch;
- Submit the customers’ requests and personalization of the machines through the company tools (CRM) to the Sales Eng. Team;
- Analysing the SIPA machines installed base through customers visit, to track the status of machines, understanding the root causes of problems, mis-functioning, in junction with SIPA technicians, in order to create business opportunities;
- Scouting opportunities for maintenance contracts and maintenance services and relevant applicability to customers;
- Conducting deals with customer related to the sales of LCS products;
- Managing and following the invoicing process with the HQ;
- Draw up of sales report and tracking the sales indexes based on the HQ directives;
- Cooperate with Sales Area Manager in order to share and be aligned on the customers projects and status;
- Budgeting revenues and margins;

【Organizational Relationships】
Reporting hierarchically to the GM of the branch and functionally to the Customer Service Director
応募資格 [その他]
【General Features】
- Professional background: previous experience in the same role or similar application in industrial automation worldwide companies (beverage field and /or after sales services field)

【Skills】
- Good knowledge of industrial machines – mechanical and electrical;
- Marked leadership and experience in managing people;
- Used to work in international environment;
- Very well in communication and relation with customers and internal customers;
- Customer obsessed;
- Able to identify suitable strategies or improving them;
- Perfect in English,
- Good knowledge of standard tools usage (Office, CRM, Planner tools, ERP systems reading)
- Availability to frequent travels in the assigned Area
- Availability to respond to customer needs, even outside working hours.
アピールポイント 海外事業 管理職・マネージャー フレックスタイム
受動喫煙対策

喫煙室設置
更新日 2024/08/19
求人番号 3753990

採用企業情報

シパジャパン株式会社
  • シパジャパン株式会社

  • 大阪府

    • 資本金50百万円
    • 会社規模非公開
  • 機械
  • その他

  • 会社概要

    【代表者】谷垣　健一郎
    【資本金】5,000万円
    【本社所在地】大阪府大阪市淀川区西中島3-23-15

    【事業内容】
    ■プラスチック製品の製造機械・設備及びその金型・部品の輸入販売
    ■飲料及び食品の充填・包装用の機械・設備の輸入販売
    ■前各号の機械・設備の据付・運転等に伴う技術指導、マーケティング・販売に係わるコンサルタント業
    ■建築・土木工事の施工及び請負
    ■機械器具設置工事の施工及び請負

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