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| 部署・役職名 | 【売上世界トップ3外資系化粧品メーカー】TR － Education Executive, Travel Retail |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
PRIMARY FUNCTION The primary role of an Education Executive is responsible for implementing Brands’ Education Strategy and Guidelines and align it with Travel Retail APAC overall strategy to the entire Japan and Mid－Pacific region. Education Executive will partner closely with all division stake holders in the Brand to develop effective training for all the Beauty Advisors and Generic Staff across the designated region. Education Executive has to ensure relevant content are customize and adapt diversified training in both digital and field guide to her/him team members. Education Executive should be competent to develop retail dynamic alongside with team and ensure sales excellence. RESPONSIBILITIES 1） Training Development and Execution ・Plan and execute seasonal seminars to support new launches and all education programs according to individual market launch strategy in order to ensure both Beauty Advisors and promoters are equipped to achieve their sales objectives ・The prospective Education Executive will train in line with Travel Retail APAC education strategies, calendar, programs and materials provide by Global Education and Regional Education Director ・Work closely with local sales team to support the development of Beauty Advisors, plan and organised post follow－up training to strengthen training content ・Educate Beauty Advisors and Generic Staff of product knowledge and selling strategies to enable them to consistently achieve an ＊＊＊ High－Touch experience ・Adapt seminar strategy to custom－fit needs of each Travel Retail market / retailer and level of audience to ensure immediate translation of learning and provide feedback on market needs to Regional Education Director 2） Coaching and Talent Development ・Act as a role model, set the example and provide directions, support and develop Beauty Advisors to ensure that they have the skills required to successfully achieve brand’s KPIs. ・Coach and motivate Beauty Advisors based on individual talent and skill to drive sales objectives and brand equity in Travel Retail environment ・Maintain high grooming standards and in－store sales ＆ services behaviours to ensure consistency in the customer experience through the execution of the Service Excellence. ・In partnership with sales partners, assess （or appraise） Beauty Advisors skills and identify developmental needs for the market ・Communicate with sales partner / retailer to ensure consistent in－store message; develop, execute and follow up on focus－door action plans i.e. pre, during and post? visit ・Motivate Beauty Advisors to achieve certification from ＊＊＊ online learning program. ・Work alongside with Beauty Advisors to identify and address individual training opportunities. 3） Sales Performance ＆ Productivity ・Achieve all KPI’s on overall retail growth and increase in AUS/IPT as outlined by Area Sales Manager/Regional Education Director. ・Execute personalized Service mindset according to the ＊＊＊’s service guidelines as directed by Regional Education Director. ・Provide coaching and feedback to Beauty Advisors and ensure high efficiency in the field. 4） Collaboration and Partnership ・The role requires the candidate to partner with all brand division to achieve brand objectives and engage team members to align with brand strategy. ・Strengthen one team spirit and partner with retailer to support training program from the brand. ・Play a key role in coordinating and collaborating with Japan affiliate on consolidated tasks such as translations, adaptation and delivery of education materials （incl. customization）, launch of education programs etc. ・Align and engage team members to achieve brand objectives 5） Program administration and logistic management ・Perform fundamental education administration to all training matters, organizing workshop and conferences that impact Beauty Advisors across the regions ・Support digital learning and perform supporting training logistic and administrative duties that involve 3rd party vendor ・Manage Travel ＆ Entertainment and Training budget ・Ensure Field Staff are adequately supplied with uniforms ・Generate reports to reflect market status and provide education feedback ・To be involved in the planning and execution of the annual Education Meeting and Retention program which aims to boost Beauty Advisors’ morale and motivation ・To leverage event to provide clear communication on the brand direction and vision ・Collate education related reports for Global accountability to Regional Education Director |
| 労働条件 |
勤務時間：7時間30分 （休憩時間別途：60分） フレックス有、コアタイム 10:30～16:00 リモートワーク（試用期間後使用可能）は1ヶ月に4回、1日/半日単位とし、連続取得は2回まで ※部署により異なる ※営業職はみなし労働制 雇用形態：正社員 給与詳細：応相談 業績賞与：年1回 昇給：年1回 ※業績、評価結果に準ずる |
| 応募資格 |
【必須（MUST）】 REQUIREMENTS・University degree holder preferred ・Background in Cosmetic, Beauty, Personal Care, Luxury Goods with a preference in Travel Retail fast moving consumer goods ・3＋ years related experience in luxury Beauty Brand experience －Skincare, Makeup, Fragrance ・Excellent communication skills in English （both oral ＆ written）. And the ability to support translation ・Strong preference for prior experience in Japan education training ・Strong in presentation and people skills ・Excellent verbal and written communication skills, both in person and virtually ・Strong in social media influencing on Brand Essence and strong in digital capability ・Ability to be flexible and grow and change with the role ・Enthusiastic team－player with high－level of emotional intelligence ・Ability to be flexible and grow and change with the role ・Passion for multi－national environments and multi－cultural consumers ・Proactive, high energy self－starter and able to motivate team members ・Passionate and influential ・Willing to travel （60％） and able to handle a hectic work travel schedul |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
| 更新日 | 2024/08/20 |
| 求人番号 | 3788964 |
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