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部署・役職名 | Senior Employee Relations Specialist |
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仕事内容 |
<Why We Have This Role> Qualtrics is on the lookout for a proactive and collaborative Senior Employee Relations Specialist to be based in our Tokyo office. Senior Employee Relations Specialist is responsible for managing and maintaining positive relationships between employees and the organization. They serve as a liaison between employees and management, handling employee-related issues, and ensuring compliance with labour laws and company policies. The main objective of this role is to promote a harmonious work environment and resolve any conflicts or concerns raised by employees. <How You’ll Find Success> ・Takes initiative. Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. ・Highly communicative and influences effectively, creating trust at the team level. <How You'll Grow> ・Continuously learn and adapt -- Qualtrics is a fast-paced environment with opportunities to tackle new challenges often. ・Position yourself as a strategic and trusted partner for stakeholders, leadership, and employees. <Things You’ll Do> ・Investigate and resolve employee complaints and concerns: Conduct thorough investigations into employee grievances, conflicts, or other issues, ensuring fairness and adhering to company policies and legal requirements. Utilize effective communication and mediation skills to address concerns and resolve conflicts in a timely and satisfactory manner. ・Provide guidance and advice: Offer guidance and advice to employees and management on HR policies, procedures, and employment laws. Educate employees on their rights and responsibilities and address any questions or concerns they may have. ・Conduct employee relations initiatives: Plan and execute employee engagement initiatives to foster a positive work environment. ・Ensure compliance: Stay updated with relevant employment laws, regulations, and company policies to ensure compliance. Advise management on any necessary policy or procedure changes to maintain an inclusive and fair workplace. Own and manage the administration of local labour law compliance. ・Support performance management: Collaborate with managers to address performance-related issues and provide guidance on disciplinary actions or performance improvement plans. ・Mediate employee conflicts: Act as a neutral party to resolve conflicts between employees or between employees and management, utilizing mediation techniques to find mutually acceptable resolutions. ・Maintain employee records: Document and maintain accurate records of employee relations cases, including investigation reports, disciplinary actions, and employee conversations, following established privacy and confidentiality guidelines. <What You Should Know About This Team> ・Goal-Oriented Approach: We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals. ・Multifaceted Roles: Our roles are not limited to administrative tasks. Instead, we have the opportunity to lead specific projects, improve processes, and drive team initiatives, allowing us to grow professionally. ・Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. ・Visionary Spirit: Our team values the ability to take initiatives, work independently, and accomplish tasks. Everyone has the freedom to think ahead, anticipate potential issues, and find ways to tackle them proactively. |
労働条件 |
勤務地:東京オフィス(新丸の内ビルディング 37F) 勤務形態:ハイブリッドワーク(出社日:月曜日・水曜日・木曜日) |
応募資格 |
【必須(MUST)】 ・Bachelor's degree・Proven experience in employee relations or a similar HR role ・In-depth knowledge of employment laws, regulations, and HR best practices ・Strong communication, negotiation, and conflict resolution skills ・Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism ・Excellent problem-solving and decision-making abilities ・High level of Business Acumen and ability to navigate complex corporate organizations ・Highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously ・Proficient in HRIS/HCM software ・Fluency in Japanese and English |
アピールポイント | 自社サービス・製品あり 外資系企業 女性管理職実績あり 2年連続売り上げ10%以上UP 年間休日120日以上 産休・育休取得実績あり ストックオプション制度あり 教育・研修制度充実 社内公用語が英語 完全土日休み フレックスタイム 月平均残業時間20時間以内 |
リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
更新日 | 2024/09/05 |
求人番号 | 3810727 |
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