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部署・役職名 | Lead/Associate, CX Content Creation |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
【Summary】 Designing & creating contents for multiple brands across therapeutic areas (TAs) in line with global/local brand strategy and Cx (customer experience) strategy, providing the right Cx to the right target at the right timing across all touchpoints – a central role in the new operating model. 【Your key responsibiities】 - Analyze and outline the content strategy in line with brand and Cx strategy - Design & create content for multiple brands across TAs based on customer insights and segmentations - Partner with market research team to conduct Cx content testing and feedback loop - Provide input to the global asset creation and localization - Leverage global assets and drive rapid local content creation - Deliver unparalleled customer experience and maximize impact 【Key Performance Indicators】 - Quantity & quality of Cx Content creation across all touchpoints - Ux/Cx feedback and improvements made - Feedback from key internal end-users on quality of proposal/ outputs/ implementation 【Commitment to Diversity & Inclusion】 We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. |
労働条件 |
【勤務時間】 本社勤務(東京都虎ノ門): 9:00~17:45(所定労働時間 7時間45分、休憩時間 60分) ※一部フレックスタイムあり 【休日・休暇】 完全週休2日制、祝祭日、年末年始、ゴールデンウィーク 夏季休暇、年間休日129日 有給休暇 年間20日 【待遇・福利厚生】 健康保険/厚生年金/介護保険/労災保険/雇用保険、退職年金制度(DB/DC)、社宅、育児サポート、EAP、任意保険、有給休暇・ボランティア休暇・パーソナル休暇、育児休業・介護休業、リフレッシュメント制度、テレワーク、死亡・傷害補償給付、社員会等 |
応募資格 |
【必須(MUST)】 【Role Requirements】- 3+ year Pharma marketing experience including content creation experience (brand level) - Experience in attitudinal segmentation, omnichannel engagement and design thinking is strongly preferred - Have demonstrated high competency in customer focus, strategic thinking & planning, and marketing - Excellent interpersonal communication and people engagement skills - Strong project management and execution capability - Able to articulate and provide constructive input to collaborate with stakeholders including global counterparts - Know industry code of conduct 【language Skill】 Japanese: Fluent English: Business level |
アピールポイント | 新規事業 海外事業 完全土日休み フレックスタイム |
リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2024/09/24 |
求人番号 | 3894622 |
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