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部署・役職名 | Technical Account Manager |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
Our Technical Account Managers (TAMs) serve as the linchpin of every customer engagement. Working closely with our customers to demo, deploy, operationalize, and extend our platform, our TAMs thrive on solving problems and building new technology. As a TAM, you will be faced with an endless series of challenging problems to tackle as our customers revolutionize enterprise operations and security with our solutions. Because the TAM position encompasses a wide range of responsibilities and opportunities, we are seeking versatile candidates with demonstrable acumen in each of the below areas. What You’ll Do: - Work closely with our customers to: - Demo, deploy, operationalize, and extend our Platform - Solve problems and build new technology (R&D) - Consistently and cogently address our customers’ needs through astute verbal and written communication skills - Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates - Think critically, spanning the sales process through customer support, troubleshooting, and developing new capabilities on our platform - Work closely with CSMs on improving our operational status within key accounts |
応募資格 |
【必須(MUST)】 3+ years experience in technical positions required2+ years of experience in customer-facing or customer support positions 4+ years’ of operational experience in endpoint operations or security A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes Demonstrated aptitude in one or more programming languages Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following: - Endpoint Security - Endpoint Support/Troubleshooting - Incident response - Systems Management - Systems Administration - Software Engineering - Utility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.) Demonstrated critical thinking skills Excellent written and verbal communication skills Naturally team-oriented with a mission first attitude |
アピールポイント | 完全土日休み フレックスタイム |
リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2024/09/27 |
求人番号 | 3907492 |
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転職・求人情報の詳細をご覧になる場合は会員登録(無料)が必要です