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Medical Information Specialist / メディカルインフォメーションスペシャリスト
年収：応相談
採用企業案件
ProPharma Group合同会社
-
- 会社規模非公開
- コンサルティング
- 臨床検査機器・診断薬
| 部署・役職名 | Medical Information Specialist / メディカルインフォメーションスペシャリスト |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
**Medical Information Service Delivery** *Serve as a key point of contact for addressing unsolicited medical and safety information inquiries from consumers, healthcare professionals, and external stakeholders via website, email, letter, and fax. *Provide accurate and compliant medical/safety information—both labeled and unlabeled—in line with regulatory standards, industry best practices, and ProPharma's internal protocols, ensuring all responses are delivered in a written format. *Efficiently document, identify, and report adverse events, pregnancy cases, special situations, and product complaints in adherence to government regulations, ProPharma Standard Operating Procedures (SOPs), and client-specific Working Practices (WPs). *Ensure timely completion of tasks in accordance with ProPharma’s SOPs and WPs. *Craft precise, well-researched responses using approved labeling, company-standard replies, and published literature. Support the development of custom medical information responses utilizing these resources. *Meticulously log all inquiries in the Inquiry Handling Systems, ensuring accuracy and timeliness in every entry. **Quality Assurance** *Uphold high standards of quality across all functions, including conducting thorough quality reviews of Adverse Events, Product Quality Complaints, written correspondence, and inquiries logged in the Inquiry Handling Systems. **General Responsibilities** *Participate in after-hours support on a rotational basis, adapting to business needs. *Maintain strict adherence to ProPharma’s privacy policies and country-specific data protection regulations, ensuring the secure handling of confidential and personal information in accordance with company SOPs and the Confidentiality Agreement outlined in the Contract of Employment. *Comply with company health and safety policies. *Perform other duties as assigned. |
| 応募資格 |
【必須（MUST）】 **Requirements***Native proficiency in Japanese with fluency in English. *Strong translation skills, with the ability to produce grammatically correct and fluent written communication in Japanese. *Exceptional communication abilities—verbal and written—coupled with professional telephone etiquette, proofreading skills, and empathetic customer service. *English proficiency *Solid understanding of medical terminology, pathophysiology, pharmacology, and relevant regulations and industry standards. *Critical thinking, analytical abilities, and verbal reasoning, with the capacity to multitask effectively while maintaining attention to detail in time-sensitive situations. *Strong planning, prioritization, and organizational skills, with the ability to manage multiple tasks within strict deadlines. *Proactive problem-solver—able to independently identify issues and provide innovative solutions. *Adaptable and receptive to feedback, with a demonstrated ability to apply instructions effectively to daily tasks. *Self-motivated and able to take initiative, with an eagerness to pursue additional workload projects. *Proven ability to work both independently and collaboratively as part of a team. *Highly proficient in computer applications, including Microsoft Office Suite, Adobe Acrobat, and experience using document management systems. *Aptitude for learning new software, including inquiry handling databases. *Educational qualifications: Life Sciences degree, Nursing degree (RN/BS/BA/MS), or Pharmacy degree required. |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | その他 「就業場所が屋外である」、「就業場所によって対策内容が異なる」、「対策内容は採用時までに通知する」 などの場合がその他となります。面接時に詳しい内容をご確認ください |
| 更新日 | 2024/10/03 |
| 求人番号 | 3931628 |
採用企業情報
- ProPharma Group合同会社
-
- 会社規模非公開
- コンサルティング
- 臨床検査機器・診断薬
-
会社概要
【本社所在地】東京都渋谷区千駄ヶ谷5丁目27番5
【事業内容】医薬品、バイオテクノロジー、医療機器に関連する企業向けのコンサルティング業務
転職・求人情報の詳細をご覧になる場合は会員登録（無料）が必要です