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部署・役職名 | Customer Marketing |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
【About Us】 At Sales Marker, our mission is to create a world where all people and companies can challenge themselves beyond existing boundaries. We are Japan's first 'Intent Sales' company and one of the fastest-growing startups in Japan. We’re growing at a speed that is twice as fast as Unicorn startups. By using our product, sales teams can improve their work efficiency by 3 times. We have achieved over 900% YoY business growth rate in 2.5 years since our flagship product 「Sales Marker」 was released and we’re currently actively working on a wide range of new product portfolios. 【The Team】 The Customer Marketing team belongs to the Product Marketing Division and works closely with the Product Marketing team to drive Go-to-Market (GTM) strategies, while also focusing on the retention and expansion of existing customers. The team members bring a wealth of experience and insights from top companies like Recruit and ByteDance, which they apply in their work. 【Your Job】 ・Responsibilities In order to achieve further rapid growth, this position will be responsible for customer marketing for 'Sales Marker.' Through strategic marketing activities aimed at achieving business goals, you will enhance customer engagement and drive customer loyalty and retention. ■ Customer Engagement Planning and execution of initiatives to improve customer satisfaction and increase retention rates - Collecting and analyzing customer feedback - Planning and organizing customer events and webinars - Creating and sharing customer success stories ■ Customer Marketing Campaigns Planning and executing marketing campaigns for customers - Designing campaigns based on customer needs - Analyzing campaign performance and proposing improvements ■ Customer Data Analysis Analyzing customer behavior data to gain insights and incorporate them into marketing strategies - Customer segmentation and targeting - Conducting customer satisfaction surveys and analyzing the results ■ Cross-Functional Collaboration Collaborating with Sales, Product, and Customer Success teams to optimize customer experience - Managing projects for customer engagement - Proposing product improvements based on customer needs |
労働条件 |
【Contract Type】:Permanent 【Probation Period】:6 months (same conditions during probationary period) 【Office Location】:Tokyo Metro Hibiya Line Kamiyacho station、Tokyo Metro Namboku Line Roppongi-itchome station 9 min. walk ・Full remote work is OK! ・Second-hand smoking policy:No smoking inside the building 【Working Hours】 5 days a week on weekdays, 8 hours per day Required office attendance: 2 days per week, as well as on the 1st, 2nd, 15th, and 16th of each month (if these dates fall on public holidays, the attendance will shift to the next business day). 【Holidays & Vacations】 ・Holidays: Saturdays, Sundays, and national holidays; ・Paid Time-off: 10 days of annual paid leave will be granted after six months of employment. 【Benefits and Perks】 ■Medical checkup ■Travel allowance ■Others High-performance Macbook Book purchase allowance Wantedly Perk Uber Eats Coupon Grant Resort Works 【Social Insurances】 All types of insurances are covered (Health insurance, employee pension, workers' accident compensation insurance, unemployment insurance) |
応募資格 |
【必須(MUST)】 Any of the following experiences:- Practical experience in customer marketing - Experience in customer success strategy and planning - Practical experience in marketing research Research and analysis skills (quantitative and qualitative) 【歓迎(WANT)】 - Marketing experience in the SaaS industry- Marketing experience with B2B products - Experience in customer relationship management - Experience working in a multinational, cross-functional team 【Why Us?】 - An opportunity to build a career in a fast-growing SaaS startup - The chance to be involved in the establishment of the Customer Marketing team - Full remote-friendly & full flexible work schedule - Great benefits & perks packages such as Resort Worx, Purchasing Books, Free Weekly Lunch, Offsites, etc. 【Working Style】 ● Remote Work We’re remote friendly. We use Zoom and Meet, and recently introduced the virtual office platform Gather to maintain both the quality and quantity of communication while working remotely, ensuring smooth development and operations. We also rent a WeWork office, so coming to the office every day is possible if you prefer. ● Flexible Work You are free to customize your daily working hours.Taking into account the situation within the company and your team, you will manage your schedule and tasks within reasonable limits. Each employee adjusts their working hours to meet the monthly requirement of 8 hours per working day. ● Work-Life Balance We value a healthy work-life balance.Whether you want to focus heavily on work or prioritize your personal time, we believe this is an environment where both approaches can thrive. |
アピールポイント | 創立5年以内 自社サービス・製品あり ベンチャー企業 20代管理職実績あり シェアトップクラス 2年連続売り上げ10%以上UP ストックオプション制度あり 社内公用語が英語 新規事業 完全土日休み フレックスタイム |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2024/11/12 |
求人番号 | 4026725 |
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