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| 部署・役職名 | Lifecycle Safety Product Specialist |
|---|---|
| 職種 | |
| 業種 | |
| 勤務地 | |
| 仕事内容 |
■メインの業務内容 ・顧客から新規案件についてRFP （ Request for Proposal ） を受領したら、見積書と提案書を作成する役割。 ・その他状況により、PM的な役割も担っていただく。 【Job Overview】 Accountable for management and service delivery excellence of a range of large sized regional and global projects as assigned, covering single or multiple Lifecycle Safety functions （clinical trial and / or post－market）. Provide leadership and accountability for customer－facing activities and oversight of operational service delivery, working cross－functionally and across the opportunity lifecycle, integrating delivery into one seamless and transparent program for customers, aligned by accounts. May Collaborate with global management team and integrated partners to develop and implement strategic initiatives/solutions to expand business, partnership, strengthen overall relationship and ensure global consistency 【Essential Functions】 ・Manage customer interface and communication for assigned projects/programs. Represent Lifecycle Safety on projects/programs; serve as primary point of contact within Lifecycle Safety for all internal and external customers; liaise between internal/external customers and Lifecycle Safety Operational teams. ・Manage customer deliverables for assigned projects/programs. Tactical, day－to－day customer－facing leadership at project/program level. Responsibilities include project planning （timelines, deliverables）, scope management, quality management and project financial management. ・May act as an account owner over a program or customer portfolio and therefore report program/portfolio level metrics and provide oversight of projects they do not directly lead. ・Performs role of solution architect responsible for crafting and defending proposed solutions to new standalone Safety business opportunities. Formulates operational budgetary assumptions and takes decisions to steer the creation of the budget, fulfil required customization of text and data. Acts autonomously as the Safety Subject Matter Expert （SME） and single point of contact for Governance, Executives and Integrated Partners in construction of proposed solution and defends the strategy and pricing from initiation through to delivery. ・Represents as Safety SME. Provide leadership and accountability for customer－facing collateral and operational support to deliver key customer messages, working cross－functionally and across the opportunity lifecycle, integrating lifecycle safety core message delivery into customer facing material, presentations and meetings. Collaborate with senior leadership to implement strategic initiatives and ensure global consistency. ・Provide leadership structure for customer service interface from scoping stage, through proposal generation, bid defense to transition of work and service delivery; and throughout the development and commercial life cycle of the product. ・Manage finances for assigned projects/programs. Update financial systems, revenue recognition, invoicing, project budget review, project financial analysis, pursuit of change orders, etc. ・Ensure financial project performance through oversight of key performance metrics （i.e. revenue, direct costs, time－sheet costs, contribution margin）. ・Develop specialist expertise and may act as a Subject Matter Expert （SME） on departmental, regional or global initiatives. ・Work with sales and proposals to ensure rapid, seamless, tailored responses to opportunities. Drive business growth by improving customer loyalty through enhanced customer relations, service delivery excellence and excellent customer communication. ・Manage start－up of new projects using standard operating procedures and best practices, including identifying potential risks during project initiation and implementing mitigation measures to ensure seamless delivery at maintenance stage. ・Lead meetings with internal and external stakeholders. Provide project status updates, defines processes, project/planning strategy. ・Provide leadership for Lifecycle Safety virtual project teams: keep local/global Lifecycle Safety team current on project developments; lead internal Lifecycle Safety team meetings to review project processes and status. Work closely with Lifecycle Safety Operational teams, to ensure projects/programs are delivered in accordance with customer expectations. ・Facilitate sales activities, and sales presentations （capabilities, bid defenses） and proposal development （strategy, costs and text）, as needed. ・Incorporate strategic options when defining project/program scope and processes with customer. ・Develop customer relationships into partnerships; manage accounts targeting extended business relationship throughout lifecycle. Focus on customer loyalty and contract renewal. Facilitate discussions on new business opportunities with existing customers. ・Work in a customer centric fashion analyzing current and future customer needs and actively developing innovative, cross－ functional strategic solutions within Lifecycle Safety service lines to meet customer needs. ・Actively contribute during client and internal audits and inspections for assigned project. Liaise with Quality Assurance staff and management in the compilation of corrective action plans. ・Collaborate with Lifecycle Safety Management to resolve problem areas and customer needs ensuring global consistency. ・Perform other duties as assigned. |
| 労働条件 |
【雇用形態】正社員（試用期間6ヶ月） 【給与】経験・能力・資格等考慮し、弊社規程に則して決定します。 ※年俸制。賞与分も月額基本給に加算された上で毎月12分の1相当額が支給されることになる。 賞与：なし 基本給の見直し：原則年1回（4月） 【勤務形態】 標準勤務時間：9:00 – 17:30 休憩 11:30 – 13:30 までの間の60 分 フレキシブルスタイルワーク（FSW）＊ ＊FSW は、自宅やオフィス等働く場所に捉われず効率的で生産性の高い業務を行う勤務形態。標準勤務時間を基本としつつ、深夜時間帯（午後10 時～午前5 時）を除いてフレックスタイム制が適用される。尚、クライアントプロジェクトに従事する社員等、FSW が適用されない場合もある。 【休日】 毎週土曜日·日曜日、国民の祝日、年末年始（12 月29 日～31 日、1 月2 日～4 日）、その他会社が休日と定めた日 【休暇】 年次有給休暇、夏季休暇、病気休暇、特別休暇、女性特別休暇、育児介護休暇、看護休暇 ※補足 休業・休暇（無給） 産前産後休業：産前6 週間、産後8 週間（ただし多胎妊娠の場合は産前14 週間、産後8 週間） 育児休業：最長で養育する子が3 歳に達するまで 生理休暇：必要日数 介護休業：要介護状態にある家族1 人につき93 日まで 看護休暇：小学校就学前の子を看護する場合、年間12 日まで 【福利厚生】 ・社会保険：労災保険、雇用保険、健康保険、厚生年金保険 ・退職金制度：あり ・定年：満60 歳（60歳に達したとき） |
| 応募資格 |
【必須（MUST）】 必須経験：PV経験5年以上英語力（読み書き会話でコミュニケーションが取れる） ■Qualifications ・Bachelor's Degree Health science or other directly related field Req ・4 to 6 years' clinical research experience in a Contract Research Organization or Pharmaceutical company combining 4 years of Lifecycle Safety （Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc.） and 2 years' project management experience Req Or ・Equivalent combination of education, training or experience Req ・Strong knowledge of applicable global, regional and local clinical research regulatory requirement; i.e.Good Clinical Practice （GCP） and International Conference on Harmonization （ICH） guidelines, Standard Operating Procedures. ・Working knowledge of Lifecycle Safety service lines; willingness to increase knowledge across Lifecycle Safety service lines and develop new skills. ・Excellent team management and leadership skills, conflict management. ・Strong project management; planning and organizational skills. ・Effective verbal and written communication skills including ability to network and lead teleconferences. ・Effective collaborative, organizational and delegation skills. ・Ability to establish and maintain effective working relationships with coworkers, managers and customers. ・Ability to deliver on multiple projects and manage competing priorities. ・Ability to manage ambiguity. ・Effective business focus, marketing, sales skills. ・Proven strong presentation; report writing skills and customer focus skills. ・Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared accountabilities. ・Independent judgment, negotiating, decision－making, and problem solving skills. ・Effective business acumen and financial analytical skills, tactical planning, budgeting. ・Customer focused with effective relationship building skills. ・Effective motivating, influencing and conflict resolution skills. ※最終面接は英語面接です |
| リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
| 受動喫煙対策 | 屋内禁煙 |
| 更新日 | 2024/11/28 |
| 求人番号 | 4085447 |
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