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部署・役職名 | 【シスコシステムズ】Deal Operations Specialist (ハイブリッド勤務) |
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仕事内容 |
Japan Buying Program Lifecycle Operations (Deal Operations) Specialist は、ソフトウェアおよびサービス案件のオペレーションサポートを担当します。この役割では、オペレーション上の課題や問題が無い状態で案件を進行できるよう、ツールやオペレーションの問題を解決し、ソフトウェア案件に関する専門知識を持つ担当者(SME)として営業チームをサポートします。また、案件のサイクルタイムを短縮し、営業やパートナーの生産性を向上させるために、プロセスやソリューションの改善・変更を検討し、実施する役割も担います。(役割の詳細については、英語の説明をご参照ください) Job description & Responsibilities As the Deal Operations Specialist, you will report to the APJC BPLO Director and be a part of APJC Commerce Operations. In this role, you would be the Subject Matter Expert (SME) and point of contact for handling software deals in direct engagements with the deal stakeholders such as Software Sales Specialists, Account Managers and Partners etc. This role would require you to: · Partner with operations managers and the software sales teams to report out to deal stakeholders for major milestones · Engages with specialists to execute the successful delivery of the assigned deals · Partner with internal and external teams to ensure that the deal aligns with the offer and highlight deviations and ensure the deal stakeholders are aware of the pre-requisites · Align/Engage with other Deal Managers / Specialists to ensure consistency of operational practices, review of best practices, close gaps · Will be responsible for working in close alignment with the software sales teams · Evaluates project results against success metrics. Recommends or implements changes to processes, resources and solutions that improve productivity and end product. · Keep abreast with changes in Software Offers and their ordering processes to help navigate through complex deal scenarios · Be able to provide training to the Field sales, Software Sales and Regional operations team on the Offer T&C’s and Deal Pre-requisites for seamless booking and delivery |
応募資格 |
【必須(MUST)】 ・5 years proven work experience in areas such as deal and buying program management.・Fluent Japanese, business English ・Exceptional communication skills including rapport building, use of Customer centric language; demonstrating appropriate urgency; active listening skills, questioning, driving understanding and clarification of Customers’ needs. ・Computer literacy including familiarity with case management systems, email, chat, Windows-based applications; ability to effectively navigate multiple systems at once to accomplish a task.· Intermediate MS Office skills, particularly MS Excel 【歓迎(WANT)】 ・Self-motivated and drive to succeed with natural curiosity, initiative, and tenacity to drive issues to closure.・Proven track record of executing varied and complex services and business processes. ・Experience working in dynamic and active change environments with teams of various skills, abilities, backgrounds. ・Quick learner who easily applies problem-solving, critical thinking and analysis skills. ・Experience working in remote, global teams (accommodate differing time zones/shifts) in a dynamic business environment. ・Excellent time management skills, ability to juggle multiple tasks while maintaining composure. ・Ability to engage and facilitate activities of others, follow up to understand status and help to course-correct to meet expected delivery date. |
アピールポイント | 自社サービス・製品あり 外資系企業 20代管理職実績あり 上場企業 従業員数1000人以上 シェアトップクラス 創立30年以上 年間休日120日以上 産休・育休取得実績あり ストックオプション制度あり 教育・研修制度充実 資格支援制度充実 Uターン・Iターン歓迎 マネジメント業務なし 完全土日休み フレックスタイム |
リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
受動喫煙対策 | 喫煙室設置 |
更新日 | 2024/12/02 |
求人番号 | 4093624 |
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転職・求人情報の詳細をご覧になる場合は会員登録(無料)が必要です