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部署・役職名 | Customer Marketing |
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職種 | |
業種 | |
勤務地 | |
仕事内容 |
Your Job Responsibilities In order to achieve further rapid growth, this position will be responsible for customer marketing for 'Sales Marker.' Through strategic marketing activities aimed at achieving business goals, you will enhance customer engagement and drive customer loyalty and retention. ■ Customer Engagement Planning and execution of initiatives to improve customer satisfaction and increase retention rates - Collecting and analyzing customer feedback - Planning and organizing customer events and webinars - Creating and sharing customer success stories ■ Customer Marketing Campaigns Planning and executing marketing campaigns for customers - Designing campaigns based on customer needs - Analyzing campaign performance and proposing improvements ■ Customer Data Analysis Analyzing customer behavior data to gain insights and incorporate them into marketing strategies - Customer segmentation and targeting - Conducting customer satisfaction surveys and analyzing the results ■ Cross-Functional Collaboration Collaborating with Sales, Product, and Customer Success teams to optimize customer experience - Managing projects for customer engagement - Proposing product improvements based on customer needs |
労働条件 |
勤務時間 フルフレックスタイム制(フレキシブルタイムは5:00〜22:00、コアタイムなし) 休日 完全週休2日制(休日は土日祝日) 年間有給休暇10日〜20日(下限日数は、入社半年経過後の付与日数となります) 年間休日日数125日 福利厚生 ■健康診断 Medical checkup ■通勤手当 Travel allowance 全額支給 ■その他 Others Mac book 貸与 書籍購入手当 Wantedly Perkの利用 Perk(パーク)|従業員が喜ぶ福利厚生パッケージサービス Uber Eatsクーポン付与 リゾートワークス|出張やプライベートの旅行のサービス ※対象者:役員、正社員のみ 加入保険 All types of insurances 各種保険完備(健康保険・厚生年金・労災保険・雇用保険) |
応募資格 |
【必須(MUST)】 RequirementsAny of the following experiences: - Practical experience in customer marketing - Experience in customer success strategy and planning - Practical experience in marketing research Research and analysis skills (quantitative and qualitative) 【歓迎(WANT)】 Nice to HaveMarketing experience in the SaaS industry Marketing experience with B2B products Experience in customer relationship management Experience working in a multinational, cross-functional team |
リモートワーク | 可 「可」と表示されている場合でも、「在宅に限る」「一定期間のみ」など、条件は求人によって異なります |
受動喫煙対策 | 屋内禁煙 |
更新日 | 2024/12/19 |
求人番号 | 4174187 |
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転職・求人情報の詳細をご覧になる場合は会員登録(無料)が必要です